Use our Help Desk

See the SliQTools Support Help Desk to search help topics, frequently raised questions or submit a support ticket.



Remote Support Software

If you raise a support ticket at our help desk and we need more information we may ask your permission for remote access to your PC in order to provide more efficient support. We provide remote support using the industry-leading TeamViewer remote support software. If we need to establish a remote connection to your PC, we will ask you to download and run the TeamViewer client software by clicking on the button below.

Download TeamViewer Download TeamViewer

Note that we can only access your PC while you are running the downloaded TeamViewer client software.

Lost Unlock Code or Unlock Code Not Working?

Note that our help desk contains information on frequently asked questions concerning unlock codes.

If you have lost your unlock code, please check your old emails for a copy of the email we originally sent you that contained the unlock code.

Alternatively, if you go to the page - Get Existing Unlock Codes - and enter the email you used when purchasing via PayPal and we will email you your original unlock codes.

Video Tutorials

We have a growing number of video tutorials for SliQ Invoicing Plus. Please visit the links below to see the tutorials:

Getting started with SliQ Invoicing and Raising your First Invoice

Editing an Invoice Template - Adding a VAT Summary

Editing an Invoice Template - Adding a Payment summary

Editing an Invoice Template - Modifying the Columns Shown for Line Items

How to Upgrade from SliQ Invoicing Lite to SliQ Invoicing Plus

How to Set Up Recurring Invoices

Setting Up Invoice Reminders for Late Payment

Quick Help File Links

The table below includes links to the main sections in the online SliQ Invoicing help file.

Alternatively, a PDF manual for SliQ Invoicing can be downloaded by clicking on this link: SliQ Invoicing User Guide.

Item

Help Link

Attachments

Managing Attachments

Backups

Creating a Backup

Restoring a Backup

Automatic Backups

Backing up Custom Templates

Carriage/ Delivery Showing Carriage/ Delivery/ Shipping Charges

Companies

Creating a Company

Opening a Company

Saving a Copy of a Company

Credit Notes

Raising a credit note.

Adding your company logo

Customer Details

Storing Customer Details

Exporting Customer Details

Importing Customer Details

Customer Statements

Customer Statements

Viewing a Customer Statement

Data Exchange

Exported Customer Details File Format

Importing Customer Details

Exporting Customer Details

Exported Product Details File Format

Importing Products & Discounts

Exporting Products & Discounts

Delivery Notes

Printing a Delivery Note

Saving a PDF of a Delivery Note

Discounts

Specifying a Discount

Setting a Discount on a group of items

Setting an overall discount for an invoice

Emailing

Troubleshooting Email Problems

Methods of Sending Emails

Editing Email Templates

Exporting to Excel

Exporting Reports to Excel

Exporting Customer Details to CSV/ Excel

Invoices

Raising invoices

Listing invoices - showing unpaid invoices

Recording customer payments against invoices

Raising a new copy of an old invoice

Adding your company logo

Showing a PAID watermark on a fully paid invoice

Product Invoices

Service Invoices

Recurring Invoices

Using SubTotals to group items

Setting a Discount on a group of items

Setting an overall discount for an invoice

Invoice Template Designer

Template Editor

Renaming a Template

Copying a Template

Deleting a Template

Payment Terms

Choosing payment terms

Product Details

Storing Product Details

Purchase Orders

Raising a Purchase Order

Editing a Purchase Order

Quotes

Writing a quote

Raising a new copy of an old quote

Converting a quote into an invoice

Adding your company logo

Service Quotes

Product Quotes

Reminders Sending Invoice Reminders

Reports

Generating Reports, e.g. how much are you owed?

Stock Control Stock Control

Suppliers

Suppliers

Setup

Choosing a Template/ Style

Business Details Options

Preview & Logo Options

Payment Terms Options

VAT Rates & Tax (non UK/ EU) Options

Currency Options

Standard Customer Messages

Managing standard customer messages for quick use when raising invoices and quotes

Password Protection

Setting a password on a company file.

Try our Invoice Software for Free!

Click the button below to be directed to our download page.

 

Free Trial

 

You can use our invoice software free for 30 days and create as many invoices and quotes as you like. At the end of the 30 day trial, if you want to carry on using SliQ Invoicing, all you need do is purchase an unlock code.

Purchase SliQ Invoicing and Quoting

Click the button below to be directed to our Sales page.

 

Purchase SliQ

 

You can purchase SliQ Invoicing and Quoting for a one-off fee starting from £22.00. When your payment has been authorised we will email you an unlock code allowing you to unlock SliQ Invoicing.